Snowgum

Help Topics

• Why Shop at Snowgum Online
  • Placing your First Order
  • Canceling Items from an Order
  • Order Processing
  • Express Checkout
  • Backorder Policy
  • Returning an Item
• Payment Options
  • Changing Payment Methods
  • Payment Declines
  • Tax Information
• Shipping / Delivery
  • Undeliverable Packages
• Security Information
  • Safety and Security Tips
• Account Login
  • Signing In and Signing Out
  • Changing Your Password
  • Password Assistance
  • Updating Shipping and Billing Information
  • Where's my Order
  • When does my Credit Card get Charged
  • Closing your Account
• Snowgum Guarantee

Order Processing

If your order is received before 1.00pm EST and is in stock, it will be packed and dispatched the same day. Orders requiring special packaging may ship the next day. Orders received after 1.00pm EST will be dispatched by the next working day.